Lead Handling Executive & Quotation Specialist
Sales / Customer Experience
Packers & Movers / Relocation & Logistics
Location
Pearls Omaxe, NSP, Pitampura, Delhi
Full-time

(1–5 years Packers & Movers / Sales will be preferred)
Reporting To
Sales Manager / Business Development Manager
CTC
Competitive + Incentives on Targets

About the Role
We are looking for a smart, customer-focused Lead Handling Executive to join our Packers & Movers team. This role is the first point of contact for prospective customers and plays a critical role in converting inquiries into confirmed bookings. The ideal candidate will be confident on calls and chat, able to quickly understand customer needs, and skilled at preparing accurate, customised quotations that win business.
Candidates who actively use AI tools to enhance their speed, communication quality, and quotation accuracy — and those with prior experience in the packers and movers or relocation industry — will be given strong preference.

Key Responsibilities
Lead Handling & Inquiry Management




• Promptly respond to all incoming leads from multiple channels — phone calls, WhatsApp, website forms, IndiaMART, Justdial, and social media.
• Understand customer relocation requirements in detail: origin, destination, volume of goods, preferred dates, budget, and special requirements.
• Maintain a structured lead tracker and ensure zero lead leakage through timely follow-ups.
• Qualify leads based on seriousness, timeline, and budget, and prioritise accordingly.
• Record all lead interactions accurately in the CRM system with proper status updates.

Customised Quotation & Proposal
• Prepare accurate, qualified, and customised moving quotations based on the customer's specific requirements (household goods, vehicle transport, office shifting, international relocation, etc.).
• Factor in distance, volume, packing material, manpower, insurance, and other services while building the quote.
• Present quotations clearly to customers — explai

📌 Lead Generation (India)
🏢 Sky Packers & Movers
📍 India