About Bhanzu:

Bhanzu is reimagining how children learn math. Founded by Neelakantha Bhanu, the World's
Fastest Human Calculator, we combine deep pedagogy with modern technology to help students
think sharper, move faster, and grow more confident.Today, 70,000+ students across 20+
countries learn with us, including the US, UK, Canada, Australia, Current Zealand, and the Middle
East. Our global classroom rating is 4.93/5.
We're a team of educators, engineers, designers, and creators reshaping how the world learns and
we're hiring across product, growth, content, and engineering.
Our mission: make world-class math education universally accessible, and build the confidence
and curiosity that comes with it. Headquartered in Bengaluru. On our way to impacting 1 million
learners globally.

Website :https://bhanzu.com

Role Overview :

At Bhanzu, we're on a mission to make math the most loved subject in the world. We're looking for a Graphic Designer who can do more than create great visuals, someone who can set the creative standard, and drive results with visually impactful comms.



The role will primarily focus on CRM but you will have opportunities to be involved across Performance Marketing, Brand and other Marketing channels.

Key Responsibilities:
● Manage inbound and outbound customer calls in a timely and professional manner
● Proactively follow up on pending issues to ensure complete resolution
● Identify customer needs and provide accurate, solution-oriented responses
● Escalate complex issues appropriately while maintaining ownership
● Follow through with cross-functional teams until customer issues are fully resolved
● Maintain detailed and accurate records in CRM systems
● Meet defined KPIs including CSAT, quality scores, response time, and productivity metrics
● Contribute to continuous improvement by sharing customer insights and feedback

Required Skills:
● Excellent verbal communication skills in English and Hindi
● Strong listening, comprehension, and articula

📌 Retention Specialist (Bengaluru)
🏢 Bhanzu
📍 Bengaluru