At Epiq, your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.
Job Description:
Job Summary
The Associate Processing Services Analyst is responsible for analyzing processing services, ensuring customer satisfaction, and supporting data processing activities. This role involves collaborating with various stakeholders, managing operations support, and maintaining high-quality standards.
Essential Job Responsibilities
• Analyze processing services and ensure customer satisfaction.
• Support data processing activities and operations support.
• Collaborate with various stakeholders to achieve organizational goals.
• Manage data analysis and problem resolution.
• Monitor and report on key performance indicators (KPIs).
• Ensure compliance with company policies and regulations.
Qualifications & Requirements
• Education: Bachelor's degree in Business Administration, Data Analysis, or a related field.
• Experience: 3+ years of experience in processing services analysis.
• Skills:
• Analytical Analysis
• Analytical Thinking
• Collaborative Problem Solving (CPS)
• Communication
• Critical Thinking
• Customer Relationship Management (CRM)
• Data Analysis
• Data Processing
• Deadline Management
• Detail-Oriented
• Operations Support
• Problem Resolution
• Teamwork
• Certifications: Certified Business Analysis Professional (CBAP)
• Physical Requirements: Ability to work in an office workplace and perform tasks that may require sitting, standing, and using office equipment.
Your specific salary will be determined based on several factors: