Job Description

WHAT YOU’LL DO

As a Senior Software Engineer – Monitoring Engineer at H&M; Business Tech, you will work in an agile context and take responsibility for continuously evolve and create value adding monitoring and visibility into production from a customer experiences perspective, maintain monitoring guiding principles for the domain, perform analytics and audits on what’s in production, act as an enabler to our colleges and teams within the domain to help drive adoption of the monitoring principals and help us achieve commercial execution excellence.

We are now looking for a passionate Technical Engineer with a robust skillset within application and traffic flow monitoring. You are driven by putting that skillset and previous experiences to use to gain transparency into application performance on a holistic level, always tied to the customer experience.

Key Responsibilities

• Set up, continuously improve and innovate around application and customer experience monitoring.
• Data driven based on understanding of common goals and identify gaps.




• Current solutions are heavily built around Dynatrace, SPLUNK dashboards for performance and scalability measurements.
• Work to incorporate AI to improve value-adding insights by identifying possible candidates and finding those opportunities.
• Review outcomes and assist product teams in analyzing data to drive positive changes.
• Closely interact with our operation teams to get real-life input.
• Create insightful reports and audit reports and present results to various stakeholders.
• Drive our overall framework for Customer Experience Monitoring.
• Being an advisor to functional teams in application monitoring related questions.

WHO YOU’LL WORK WITH

At H & M you’ll be with the Digital Foundation area which is integral part of the Commercial Tech Domain. This area builds on the existing Product Operations and Online Applications units, reflecting the organization’s evolution toward a more inte

📌 Senior Software Engineer – Monitoring Engineer (Bengaluru)
🏢 H&M
📍 Bengaluru