Company: ICICI Lombard General Insurance Company Limited
Location: Bengaluru
Employment Type: Full time | On-Site
Designation: Relationship Manager (RM)
About ICICI Lombard
ICICI Lombard is one of India’s leading private general insurance companies, offering a wide range of insurance solutions across Health, Motor, Travel, Home, Personal Accident, Commercial and other segments.
With a strong focus on customer-centricity, technology and innovation, ICICI Lombard continues to build a digitally enabled insurance experience while delivering high standards of service and support.
About the Role
We are looking for energetic and result-oriented Relationship Managers to join our Health Broking Vertical in Bengaluru.
The RM will be responsible for building and maintaining strong relationships with channel partners and customers, driving business, supporting partners with product and process requirements, and ensuring a smooth customer experience throughout the policy lifecycle.
Key Responsibilities
- Develop and maintain strong relationships with channel partners and customers.
- Generate new business opportunities and achieve assigned sales targets.
- Understand customer requirements and recommend suitable health insurance solutions.
- Conduct regular partner/customer meetings and follow-ups.
- Drive business through effective relationship management and product positioning.
- Support partners with quotations, policy issuance, renewals and other service requirements.
- Coordinate with internal teams for underwriting, policy servicing and claim-related queries.
- Identify opportunities for cross-selling and upselling.
- Maintain accurate records and regular updates through CRM and internal systems.
- Conduct product presentations and training for partners whenever required.
- Work closely with internal teams to ensure timely resolution of customer and partner requirements.