Cloud Reliability Engineer

Location: Bengaluru, India

Years of Experience: 7+ Years

Job Summary: We are seeking a Cloud Reliability Engineer to help evolve centralized cloud operations from a primarily ticket-led service into a proactive reliability engineering practice. The role will support and improve cloud infrastructure across GCP and Azure, with a strong emphasis on GCP. The engineer will utilize operational data?including incidents, support tickets, alerts, and change history?to identify recurring issues and emerging risks before they affect customers. Working closely with Cloud Foundation and application teams, the engineer will turn insights into durable improvements through automation, observability, problem management, and explicit operational guidance.

Responsibilities

• Support existing Infrastructure as Code (IaC) tooling for Cloud Infrastructure lifecycle management.
• Troubleshoot, debug, and investigate issues in a timely manner.
• Provide root cause analysis for internal customers.
• Analyze trends across incidents, support tickets, alerts, changes,



and operational data to identify recurring failure modes and risks before they cause customer impact.
• Lead or contribute to problem management: validate suspected patterns, document contributing factors, and track corrective and preventive actions through to completion.
• Partner with infrastructure and application teams to prioritize reliability improvements based on customer impact, recurrence, and operational risk.
• Improve observability by refining dashboards, health checks, and alerting so that signals are actionable, appropriately prioritized, and tied to explicit response guidance.
• Identify opportunities to reduce operational toil and prevent repeat incidents through scripting, self-service tooling, automation, and safer infrastructure workflows.
• Review cloud infrastructure for operational risks such as capacity constraints, configuration drift, fragile dependencies, and gaps in recovery re

📌 LEAD ENGINEER (Bengaluru)
🏢 Happiest Minds Technologies
📍 Bengaluru