We are looking for a motivated and detail-oriented Key Account Manager – Fresher to manage hotel accounts, support account onboarding, coordinate document verification, and ensure smooth account activation on our platform.
The candidate will also support upcoming company events by assisting with design work, research, and event-related activities.
Key Responsibilities
• Handle hotel account onboarding and maintain regular communication with assigned accounts.
• Complete hotel listings on the MyTravaly platform.
• Collect, verify, and upload required hotel documents to the platform.
• Check whether the uploaded documents match the required details and account information.
• If any document is incorrect or mismatched, contact the hotel and clearly explain the issue.
• Guide the hotel partner on the correct documents/details required and ask them to re-upload the documents.
• Follow up regularly on pending document re-uploads until the required documents are submitted correctly.