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Medical Data Entry Specialist
ARDEM Data Services Private Limited
UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India
Telephone: (phone hidden)
Email:
[email protected]
Position: Medical Data Entry Specialist
Location: Remote (India)
Shift: EST shift (Monday to Friday)
Employment Type: Full-Time
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We are seeking a detail-oriented and process-driven Medical Data Entry Specialist to support the United Therapeutics Cares (UT Cares) program. The role involves managing patient-related documents, referrals, and service requests within Salesforce Health Cloud while ensuring compliance, accuracy, and timeliness. This position requires strict adherence to HIPAA standards, attention to detail, and the ability to follow standardized workflows.
Key Responsibilities
• Process inbound faxes, emails, and web form submissions by creating or updating patient, provider, and facility accounts in Salesforce Health Cloud.
• Verify patient details using three HIPAA identifiers (e.g.,
name, DOB, address, phone, zip code) before linking documents.
• Create and update Clinical Service Requests (CSRs) for patient enrolment, support, or voucher cases.
• Record and update patient consents, prescriptions, insurance details, and disease state information.
• Manage queues such as Inbound Fax Queue, ARxDrugReferral Queue, and General Inquiry (Web & Email to Case).
• Ensure proper assignment of cases and tasks to Patient Navigators, including “Recent Document Received” and “Patient Welcome Call” tasks.
• Rename, organize, and upload documents consistently following UT Cares naming conventions.
• Communicate discrepancies or incomplete documentation to leadership and escalate when required.
• Maintain strict confidentiality of patient information in compliance with HIPAA guidelines.
Qualifications
• Bachelor’s degree preferred (Life Sciences, Healthcare, or related field a plus).
📌 Medical Data Entry Specialist (Kakori)
🏢 Ardem
📍 Kakori