Job DescriptionTilfi strives to deliver an extraordinary shopping and ownership experience, and as a Customer Experience and Sales Advisor, this will be your specialty. You will be a foremost point of contact for customers and you will welcome them into our world. You will be kind, patient and informed, have a genuine interest in our craft and in the customer’s needs and tremendous confidence in our products and brand promise.
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nYou must take pride in your work and care about its quality.
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nAs a memberof team Tilfi, you can look forward to a warm, and friendly setting.
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nWhat you‘ll do:
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- Deliver above-and-beyond customer service through email, phone, live chat and social media N
- Liaise efficiently withour team in Varanasi and work with our internal systems to process and fulfil orders N
- Resolve any dispatch related issues or customer requests with patience N
- Think creatively about ways in which we can optimize each customer’s experience N
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nWho you are:
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- Driven by an entrepreneurial spirit with a ‘no task is too small‘ attitude N
- Hyper-organizedn
- Excellent spoken and written communications N
- Comfortable with Excel,web-interfaces…basically, computers in general N
- Extremely patientn
- Have an interest in fashion, luxury or crafts N