Job DescriptionRESPONSIBILITIES&DUTIES;
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- Engagewithassignedleadsandpromptly initiatecontact throughthe autodialersystem.
- Qualify leads by assessing their interest, needs, and eligibility for upGrad‘sprogramsforGermanyandItalypublicuniversities.
- Buildrapport,credibilityandestablishtrustwithleadsthrougheffective communicationandactivelistening.
- ScheduleVideoCounselling[VC]sessionswithAdmissionCounsellors forqualifiedleads.
- Coordinate schedules and ensure smooth communication between leadsandAdmissionCounsellorstofacilitatetheenrollmentprocess.
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- Maintainaccuraterecordsof leadinteractionsandfollow-upactivitiesin theCRMsystem.
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nBASICELIGIBILITYCRITERIA
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- Minimumof 2 years of Edtech-sales experience (StudyAbroad is plus),withat least1yearspent inasinglecompany.
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- MinGraduationisrequired.
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- Previousexperienceworkinga6-dayworkweek.
- Currentlyworkinginthecapacityofanindividualcontributor.
- Proventrackrecordofmeetingtargetsintheexistingcompany. SKILLS
- Excellent verbal communicationskillswithanemphasisonfluency in theEnglishlanguage.
- Ability to listen effectively, build trust with potential learners, and approachsituationswithpatienceandempathy.
- Ability topersuade learners towardsattending theVideoCounselling [VC]sessiontoultimatelyinfluencetheirenrollmentdecisions.
- Basic proficiency in MS Office Suite & CRMmanagement for administrativetasksandreportingrequirements

📌 Senior Admissions Counsellor (Bengaluru)
🏢 upGrad- Study Abroad
📍 Bengaluru