At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary
Performs an integral role with the care team for coordination of complex chemotherapy and cancer treatment scheduling. Manages all aspects of scheduling of multi-day and multi-week treatment cycle schedules for high acuity patients. Responsible for scheduling treatment including infusion treatments, transfusion, labs, surgery, and radiation treatment for oncology patients. Demonstrates and conveys a cheerful and favorable disposition during stressful patient care delivery for a positive patient experience.
Responsibilities
Coordinates the scheduling of surgeries and related procedures. Schedules appointment times using computerized scheduling programs.
Communicates with physicians and other healthcare team members to ensure availability of facilities and staff.Contacts patient to coordinate appointment scheduling. Communicates with Preservice/Authorization department to ensure prior authorization of treatment is obtained. Handles pre-registration prior to date of visit to ensure prior authorization for treatment.Coordinates with Infusion Clinical Nurse Manager or Radiation Oncology care team for same day add-ons for sick or urgent patients and for transitions from inpatient or transplant. Alerts the authorization team.Identifies symptoms and refers patients to appropriate APP for symptom management, when needed.Reviews in-basket message pools and collaborates with providers and clinical team (infusion nursing and radiation therapists) to ensure timely scheduling upon office visit and/or hospital discharge. Communicates with treatment unit leadership to maximize clinic flow.Coordinates care with physician, advanced practitioners (APPs), nurses and fellows to confirm a
📌 Oncology Scheduler (Bankura)
🏢 Memorial Healthcare System
📍 Bankura
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