Assistant Facilities Manager, Soft Services

Account Management – Work Dynamics (region/country)

Job Summary:

Plan, organize, and deliver exceptional soft services, site hygiene, pantry/F&B;, and corporate events for The Client at Powai Mumbai, ensuring compliance, quality, and memorable workplace experiences.

Key Responsibilities:

• Plan, coordinate, and execute daily soft service activities—site cleanliness, pantry/cafeteria operations, meeting/event setups—ensuring high quality and statutory compliance per the contract.
• Organize and manage all site events, conferences, employee engagement activities, and large meetings, from venue setup and catering to logistics, travel, and on-site delivery.
• Collaborate with internal teams, vendors, and the workplace experience manager to meet event and soft service objectives to company standards.
• Manage event calendars, supply inventories, promotional materials, and soft service resources.
• Negotiate with vendors/service partners, review contracts,



and monitor service delivery in line with KPIs.
• Monitor budgets and provide updates to management on soft service and event expenses.
• Prepare and review post-event reports, gather feedback, recommend improvements, and maintain audit-ready documentation.
• Ensure compliance with health, safety, hygiene, labour law, and The Client at Powaipolicies during all operations.
• Support analysis, planning, and reporting on soft services/events as required by management; assist with presentations.

Qualifications:

• Bachelor’s degree.
• 5 years’ experience in event planning, soft services, or facilities management.
• Strong organizational, multitasking, documentation, and communication skills.
• Proficiency in MS Office (Excel, PowerPoint).
• Adaptable to shift work, travel, and evolving priorities.

📌 Assistant Facility Manager (Mumbai)
🏢 JLL
📍 Mumbai