It’s hard out there for a physical therapist—especially when it comes to getting paid what he or she deserves. That’s why we need an energetic, motivated self-starter who can advocate for these stellar healthcare providers and make sure they receive every dollar bill they earn. As a WebPT A/R Specialist, you will actively participate in collections procedures, research, appeal claim denials, and generate claim resubmissions for assigned accounts.
What You’ll Be Doing As A Part of Our Team
• Pursue full contractual reimbursement on behalf of our members. Tasks include:
• Obtain claim status via phone or internet
• Resolve accounts quickly and accurately, obtaining maximum reimbursement, and perform investigative follow up tasks in a fast-paced workplace
• Conduct research, including sometimes contacting patients, insurance carriers, and claim adjusters.
• Claim Appeals
• Responding to insurance carrier correspondence or inquires
• Timely and accurate follow-up on denials and appeals
• Consistently meet or exceed productivity and quality standards.
• Work independently or as a member of a team to achieve and maintain SLA metrics set by the AR Department.
• Identify opportunities for member, system, and process improvements and submit to team lead.
• Adhere to all HIPAA guidelines and regulations keeping all of the data in our system safe and secure.
• Reliable and punctual in reporting for work and taking designated breaks.
• WebPT Accounts Receivable Specialist I reports to the Accounts Receivable Lead.
What You Should Have To Qualify
• At least two years of experience in full-cycle medical billing or schooling
• At least three years of customer service experience
• Healthcare compliance and terminology knowledge
• Knowledge of insurance guidelines—especially those associated with Medicare and Medicaid—as well as ICD-10 and CPT codes.
Ideally, You Would Also Have These
• Critical and analytical thinking skills to help resolve billing
📌 AR Specialist I (Hyderabad)
🏢 Webpt
📍 Hyderabad
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