Roles Responsibilities1. Daily SLA adherence
2. Meeting individual KPI/KRA's
3. Team player
Technical Requirement- Proficiency with Microsoft Excel, Word, PowerPoint.
- Excellent Reconciliation and time management skills
- Understanding of Institutional recordkeeping systems
- Good knowledge of Investment Services industry
Additional Responsibility-Experience in US Retirement Services - 401(k) Insurance industry
Candidate needs to have 15 years of full time education

- Proficient with basic computer knowledge

- Candidate should be flexible to work in 24*7 environments, comfortable to work in night shifts (Rotational)

- Excellent verbal, written communication, interpretation and active listening skills
Ability to quickly and efficiently assimilate process knowledge

- Effective probing analyzing skills and capable of doing a multi-tasking of voice data entry

- Should be able to operate in work from office environment.
Educational RequirementGraduate
Preferred SkillsInsurance->US Retirement with 401(K)-Vangaurd
Service LineBPO Service Line

📌 Senior Process Executive (Pune)
🏢 Infosys BPM
📍 Pune