The role requires a commercially driven and operationally strong professional with

proven experience in business development, P&L; ownership, team leadership, and

stakeholder management.

Key Responsibilities

• Lead the overall operations of the center, ensuring smooth delivery of mental

wellness and related services, high service standards, and a strong client

experience.business.

• Own the centers P&L;, including revenue growth, budgeting, cost control,

margin improvement, and periodic business reviews.

• Drive business development through school partnerships, institutional

alliances, corporate relationships, referral channels, and community outreach

initiatives.

• Develop and expand school health programs, student wellbeing initiatives,

awareness workshops, and preventive mental wellness offerings.

• Create and execute annual and quarterly business plans for revenue

generation, service expansion, utilization improvement, and market

penetration.business.

• Lead, coach, and manage multidisciplinary teams across operations, wellness

delivery, coordination, outreach, and support functions.

• Build and maintain strong relationships with schools, parents, counselors,

healthcare professionals, corporate clients, vendors, and other key

stakeholders.

• Monitor key performance indicators including revenue, profitability,

conversions, client satisfaction, program participation, utilization, and team

productivity.

• Work closely with marketing and leadership teams to enhance brand visibility,

center positioning, and business growth.

• Ensure adherence to organizational policies, quality standards, reporting

requirements,



and process compliance across center operations.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Management,

Psychology, Public Health, Hospital Administration, or a related discipline;

postgraduate qualification preferred.

• 7–12 years of overall experience, with relevant exposure in wellness,

healthcare, preventive health, education-linked services, or allied sectors.

• Mandatory prior experience in business development and revenue generation.

• Strong hands-on exposure to P&L; management, budgeting, and commercial

performance review.business.

• Proven experience in leading teams and managing cross-functional

stakeholders.

• Experience in school engagement, institutional partnerships, or program-led

service businesses will be an advantage.

Skills and Competencies

• Robust business and financial acumen.

• Strategic thinking with execution focus.

• Team leadership and people management capability.

• Excellent stakeholder management and relationship-building skills.

• Strong communication, presentation, and negotiation ability.

• Analytical mindset with comfort in MIS, reporting, and performance

dashboards.business.

• High ownership, accountability, and problem-solving orientation.

Key Performance Indicators

• Achievement of revenue and profitability targets.business.

• Number and quality of new business partnerships generated.

• Growth of school health and mental wellness programs.

• Client satisfaction, retention, and repeat engagement.

• Operational efficiency and process compliance.

• Team productivity, engagement, and stability.

📌 Center Manager-Wellness Center (Gurugram)
🏢 Stemz Global DMCC
📍 Gurugram