Roles & Responsibilities

- Prepare, process, and issue accurate customer invoices in line with contractual terms, timesheets, Statements of Work, and billing schedules.
- Manage multiple billing scenarios including time and materials, product resale, monthly recurring revenue, and software or consumption-based billing.
- Communicate with clients through calls, emails, and portals regarding overdue invoices, billing inquiries, and payment disputes.
- Partner with internal teams to resolve escalated account issues and mitigate credits.
- Manage multiple billing-related inboxes and maintain accurate documentation in compliance with audit and internal control requirements.
- Interpret and apply Statements of Work, Standard Operating Procedures, and billing workflows.
- Support revenue recognition and financial close activities including accruals and reconciliations.




- Provide billing documentation and supporting schedules during audits.
- Support collections activities by managing assigned accounts and following up on overdue invoices.
- Collaborate with Finance, Collections, Operations, and internal stakeholders to resolve billing issues and improve process accuracy.
- Maintain billing records, account documentation, invoice details, and supporting schedules accurately.
- Contribute to continuous improvement initiatives by identifying inefficiencies and collaborating on solutions.
- Manage billing priorities in a quick-paced, deadline-driven environment while ensuring accuracy and timeliness.

Job-related Experience

📌 Billing Specialist- Contracts and Agreements (Pune)
🏢 Synoptek
📍 Pune