06 Oct
|
IIFL home finance
|
Gurugram
06 Oct
IIFL home finance
Gurugram
The Lead - Contact Centre will be responsible for managing end-to-end contact centre operations, ensuring superior customer experience, service quality, team productivity, regulatory compliance, and productive resolution of customer queries across inbound and outbound channels. The role will drive operational excellence, customer satisfaction, and continuous process improvements while leading a high-performing team.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Team Lead (Gurugram)
🏢 IIFL home finance
📍 Gurugram