BI Reporting Senior Support Analyst

About Medline:

Medline is America's largest privately held national manufacturer and distributor of health care supplies and services. Today, Medline manufactures and distributes more than 550,000 medical products, encompassing medical-surgical items and one of the largest textile lines in the industry. With 17 manufacturing facilities worldwide and over 25 joint venture manufacturing plants worldwide, along with 45 distribution centers in North America and 50 throughout the world, Medline posted $ 17 billion revenue last year. Medline is ranked #27 in Forbes 2019 list of Americas private companies.

Medline Industries India Pvt. Ltd. is engaged in providing offshore business support services to Medline Industries Inc. & its global associate companies in the area of Information Services, Finance & Business processes Management. Medline Industries India Private Limited was setup in 2010 in Pune, India and today we are proud team of 700 plus associates supporting Medline’s healthcare vision across USA, Europe & other International regions.

Why join Medline:

- A direct, full-time employment in a large, stable, rapidly growing and yet profitable company.
- Privately owned company with no public debts.
- No ill effects of recent downturn/recession.
- First-rate compensation and benefits package.
- Genuine individual growth potential in this new establishment.
- Open door and highly ethical work culture, with due accountability.

Location: Pune

Job Description:

Medline India is seeking a highly skilled self-motivated Senior Analyst to join our business intelligence team.
This individual will be responsible for research and recommend innovative, and where possible automated approaches for system administration tasks for applications installed on Linux and/or Windows (specially SAP Business Objects and Tableau). He should perform application migrations, daily system monitoring, production support,



verifying the integrity and availability of all hardware and server resources.

Required Skills:

- software administration experience in Business Intelligence, Business Objects, Tableau, Power BI, Data & Report Engineering, or related roles
- Experience with Business Intelligence tool administration, including
- Installing and testing software patches
- Testing of database patches and hardware upgrades
- Developing KPIs such as cost, availability, utilization of applications
- Support ticket investigation and resolution
- Security and user access administration

- Experience coordinating with infrastructure teams such as network, DBA, and SAP Basis teams
- Experience with reporting tools such as SAP Business Objects (BO), Tableau and Power BI
- Demonstrated ability to work with virtual teams across the globe
- Candidate with experience in AI with Automation and Data agents
- Good experience in applications hosted on Azure (Azure hands on Engineering applications is preferred)
- Candidate should have experience in Fabric workload Operations
- Excellent oral and written communication skills with ability to independently engage all stakeholders onsite and offshore
- Robust understanding of SDLC and engineering operations practices.
- Experience in Agile/Scrum methodologies and project management tools such as Jira.
- Strong prioritizing, interpersonal, problem-solving, task management (from conception to completion), & planning skills.
- Certifications in relevant BI and cloud technologies (preferably Azure) are a plus.

Desired Skills (Good To Have):





- BO Development experience
- Experience with Active Directory and SSO
- Knowledge in Microsoft Fabric, PowerBI, Azure services including Microsoft Fabric
- Excellent written and verbal communication skills
- Demonstrated problem solving abilities

Responsibilities:

- Research and recommend innovative, and where possible automated approaches for system administration tasks for applications installed on Linux and/or Windows
- Perform application migrations, daily system monitoring, verifying the integrity and availability of all hardware, server resources.
- Repair and recover from hardware or software failures. Coordinate and communicate with impacted IT Teams.
- Recommend Configure CPU, memory, and disk partitions as required.
- Write PERL/Python scripts to automate needs such as monitoring server resources.
- Contribute to and maintain system standards.
- Create and maintain Systems Administration Procedures & Processes documents.
- Develops and maintains KPIs on BI applications such as cost, availability, utilization
- Conducts analysis and implements comprehensive solutions to improve the availability of BI applications
- Evaluates, installs and tests software patches and upgrades to BI applications
- Reviews application resource consumption and implement improvements such as load balancing and job scheduling to improve application performance
- Resolves application outages and implement corrective and preventative actions to mitigate future incidents
- Implements auditing processes to analyze usage of reporting objects and applications
- Manages user access permissions with BI applications
- Identifies priorities, risks, and integration points between BI applications
- Reviews and maintains backup, archival, and disaster recovery plans

Education

- IT Graduate (BE, BTech, MCA) preferred.
- Experience of working in Captive is a plus.

📌 BI Reporting Senior Support Analyst (Pune)
🏢 Medline Industries India Private
📍 Pune