- Make outbound calls to prospective and existing customers.
- Generate leads and convert them into successful sales.
- Explain products/services clearly and address customer queries.
- Follow up with potential customers and maintain regular communication.
- Achieve monthly and quarterly sales targets.
- Maintain accurate records of calls, leads, follow-ups, and conversions.
- Build robust customer relationships and identify upselling/cross-selling opportunities.
- Handle customer objections professionally and close sales effectively.
- Coordinate with the sales and customer support teams when required.
- Prepare regular sales and performance reports.
Preferred candidate profile
- Minimum 3 years of experience in telesales, telecalling, or inside sales.
- Excellent verbal communication and interpersonal skills.
- Strong persuasion, negotiation, and objection-handling abilities.
- Target-oriented and self-motivated approach.
- Good customer-handling and relationship-building skills.
- Basic computer knowledge and familiarity with CRM systems.
- Ability to work independently as well as in a team.