06 Oct
|
TheMathCompany
|
Bengaluru
06 Oct
TheMathCompany
Bengaluru
Content Designer
Location: Bengaluru, Karnataka
Experience: 1-5 Years
Employment Type: Full-time
Department: Design
About MathCo
MathCo is a global enterprise focused on solving business challenges through Data Analytics, Artificial Intelligence, and Decision Intelligence. We build innovative AI-powered solutions that help organizations make better decisions, faster.
As a Content Designer within our Customer Experience & Adoption team, you'll play a critical role in making complex AI and analytics solutions easy to understand, adopt, and use. You'll create transparent, user-centric content that bridges the gap between sophisticated technology and business users.
Key Responsibilities
- Create and optimize product content including UI copy, labels, workflows, tooltips, onboarding experiences, empty states, and error messages.
- Develop adoption-focused content such as user guides, walkthroughs, release notes, FAQs, and learning resources.
- Transform complex AI, analytics, and business concepts into simple, engaging, and actionable narratives.
- Collaborate with Product, Design, Engineering, and Customer Success teams to deliver seamless user experiences.
- Establish and maintain content standards, terminology, voice, and tone across products and experiences.
- Conduct content testing and gather user feedback to continuously improve communication effectiveness.
- Partner with Visual Designers and Motion Designers to create cohesive experiences where content and design work together.
- Leverage AI-powered tools for content creation, iteration, prompt development, and conversational experiences.
- Create case studies, customer stories, demos, and adoption materials that showcase business impact.
Required Skills & Qualifications
- 1-5 years of experience in Content Design, UX Writing, Technical Writing, Content Strategy, or related roles.
- Strong portfolio showcasing a mix of UI writing, product content, storytelling, and simplification of complex topics.
- Excellent written and verbal communication skills.
- Ability to create concise, user-focused content with a strong plain-language approach.
- Understanding of content strategy, information architecture, and user-centered design principles.
- Experience collaborating with cross-functional stakeholders.
- Strong editing, proofreading, and content governance skills.
- Interest in AI, analytics, enterprise technology, and digital products.
Preferred Qualifications
- Experience in UX Writing for enterprise or B2B products.
- Exposure to AI, Data Science, Analytics, SaaS, or technology-focused environments.
- Experience creating onboarding, enablement, or adoption content.
- Familiarity with content systems, terminology management, and content operations.
- Ability to learn and understand complex business domains quickly.
What Success Looks Like
- Users easily understand and navigate product experiences.
- Adoption content improves engagement and product utilization.
- Complex concepts are communicated clearly and effectively.
- Content standards remain consistent across products and touchpoints.
- User feedback and content testing drive measurable improvements.
Why Join Us?
- Work at the intersection of AI, Design, and User Experience.
- Collaborate with multidisciplinary teams solving complex business problems.
- Shape how users experience and adopt cutting-edge AI solutions.
- Opportunity to build impactful products used by global enterprises.
📌 Content Writer (Bengaluru)
🏢 TheMathCompany
📍 Bengaluru