Key Responsibilities:

- Provide technical support for desktops, laptops, printers, and other IT devices.
• Enroll and manage devices through Microsoft Intune.
• Troubleshoot device compliance and policy-related issues in Intune.
• Assist users with password resets, and application issues.
• Support Microsoft 365 applications, Outlook, OneDrive, Teams, Zoom and Webex
• Perform basic troubleshooting of endpoint security and antivirus-related issues.
• Support office network infrastructure, including LAN, Wi-Fi, and internet connectivity.
• Maintain IT asset inventory and support documentation.
• Handle user onboarding and offboarding activities.
• Monitor and resolve endpoint security alerts under guidance from senior team members.
• Support Microsoft Intune device enrollment and basic MDM administration.




• Escalate complex issues to senior engineers when required.
• Learn and adapt to current technologies and tools.

Required Skills:

- Experience in IT Helpdesk, Desktop Support, or Technical Support.
• Basic understanding of Microsoft Intune (MDM).
• Experience with device enrollment and compliance troubleshooting.
• Basic knowledge of Endpoint Security solutions.
• Working knowledge of Windows 10/11 and Microsoft 365.
• Basic understanding of office networking (LAN, Wi-Fi, Switches, Internet).
• Good communication and troubleshooting skills.
• Willingness to learn new technologies and take on additional responsibilities.

If interested, please share your resume at [email protected]

📌 Job Opening For Technical Support EngineerGurgaon (Gurugram)
🏢 Team Computers
📍 Gurugram