Job purpose

To ensure consistent product quality, process compliance, and timely resolution of quality issues at supplier location through effective monitoring, containment, process audits, and continuous improvement activities.

Key Deliverables

Supplier PPM/ rejection Reduction, Control plan adherence, Field Issues (DOA) Reduction, CARE improvements, CAPA Closure Effectiveness, Audit Compliance Score (QAP), Zero Unauthorized Changes

Duties and responsibilities

- Conduct PDIR verification and ensure acceptance of lots before dispatch. Monitor lot acceptance rate and drive actions for quality improvement.
- Perform surprise dock audits and ensure compliance to dispatch, packaging, labelling, traceability, and storage requirements.
- Carry out regular product and process verification against approved specifications, drawings, BOM, Control Plans.
- Conduct system, process, product, QAP, CARE, and layered audits.
- Track closure of audit observations and ensure timely implementation of corrective actions.
- Ensure completion and compliance of process validation activities for critical processes.
- Monitor process capability and identify gaps requiring corrective actions.
- Drive RCA & CAPA, defect reduction initiatives for recurring quality issues.
- Monitor Line PPM, OQC PPM and other supplier quality performance metrics.



Drive for improvement in supplier performance metrics.
- Coordinate testing, validation, and periodic revalidation activities as per approved plans (ELT, LLT, reliability, BIS, and BEE requirements)
- Monitor and control 4M changes (Man, Machine, Material, Method) and prevent unauthorized changes.
- Escalate critical quality, compliance, and process-related issues to supplier and Havells management.
- Publish daily, weekly, and monthly quality MIS reports.
- Support NPD activities through process readiness, quality compliance and validation reviews.
- Drive Kaizen, PDCA, process improvement and defect prevention initiatives at supplier premises.
- Ensure adherence to Havells quality standards, regulatory requirements and supplier governance expectations.
- Act as the first point of contact for all quality-related matters at the supplier location.

Qualifications & Skills

- Diploma with 3-5 years experience & BE /B. Tech with 2-4years experience.
- RCA, 8D, 5 Why, Fishbone Analysis
- PFMEA, Control Plan
- Process Audit & Product Audit
- SPC, MSA, Process Validation
- Supplier Quality Management
- Excel, SAP, Solid analytical and communication skills

If you are interested, share your CV at [email protected]

📌 Senior Engineer -FG Outsource Product Quality (Noida)
🏢 Havells
📍 Noida