Application Support Engineer (Mumbai)

Application Support Engineer (Mumbai)

06 Oct
|
wissen technology
|
Mumbai

06 Oct

wissen technology

Mumbai

Roles and Responsibilities :

- Provide technical support to customers through phone, email, or chat for issues related to software applications.
- Troubleshoot and resolve complex technical problems using Linux operating systems and various tools such as JIRA and ServiceNow.
- Collaborate with development teams to identify root causes of issues and implement fixes in a timely manner.
- Document customer interactions, troubleshooting steps, and resolutions in a clear and concise manner.

Job Requirements :

- 2-4 years of experience in application support or similar role.
- Robust knowledge of Linux operating systems and ability to troubleshoot common issues.
- Proficiency in using JIRA and ServiceNow for tracking tickets and managing workflows.

📌 Application Support Engineer (Mumbai)
🏢 wissen technology
📍 Mumbai

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