Square 9 Softworks is a leading provider of Enterprise Content Management (ECM) and Business Process Management (BPM) solutions. We re looking for an Implementation Specialist I to join our Professional Services team. This is an entry-level, early-career role designed for individuals who are beginning their IT career and want hands-on experience with software implementation, databases, and workflow automation. You ll work closely with a Project Manager and senior team members who will guide your development as you learn our platform, tools, and delivery process. This role is ideal for candidates with 0-3 years of technical experience who enjoy learning new technologies and solving problems. What You ll Do
Support discovery sessions led by a Project Manager to understand customer requirements
Install and configure Square 9 software in a Windows Server / IIS environment
Connect and configure solution databases using Microsoft SQL Server
Customize solutions using built-in tools (no coding required)
Configure document capture workflows for scanners, MFPs, and email servers
Provide project updates using project management tools
Assist with documentation of system configurations
Shadow senior specialists to build skills across our product suite
Who You Are
Early-career IT professional with 0-3 years of experience in help desk, support, systems, or software implementation
Comfortable working in Windows environments and basic networking concepts
Familiar with databases (SQL Server preferred)
Strong communicator with solid organizational skills
Curious, eager to learn, and able to follow structured processes
Bachelor s degree in IT, Information Systems, Computer Science, or related field (or equivalent experience)
Exposure to IIS, Windows Server, or web services
Basic SQL knowledge
Experience with Microsoft Office, SharePoint, or Google Workspace
Familiarity with ECM/EDM solutions
Experience with ActiveCollab or similar tools
Occasional travel may occur but is rare
Must have a suitable home office setting
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.