- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Build strong relationships with customers to ensure long-term satisfaction.
- Collaborate with internal teams to resolve complex customer complaints.
- Maintain high product knowledge to effectively address customer concerns.
- Consistently meet or exceed performance targets, including quality metrics and sales goals.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced workplace with multiple priorities.
- Strong problem-solving and analytical skills with attention to detail.
- Proficient in using computer systems and software applications.
- Ability to adapt to changing situations and priorities.
- Strong teamwork and collaboration skills with a positive attitude.
📌 Non Voice Process Customer Care Executive (Chennai)
🏢 Talent Acquaintance
📍 Chennai
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