- Handle customer calls and queries professionally
• Provide accurate information and timely assistance to customers
• Manage day-to-day operational and administrative activities
• Coordinate with internal teams for smooth query resolution
• Maintain records and follow up on pending requests
• Ensure a positive customer experience
What we’re looking for
- Excellent English communication skills – verbal and written
• Confident and professional on customer calls
• Positive interpersonal and problem-solving skills
• Basic computer/MS Office knowledge
• Comfortable working in US night shifts
• Positive attitude, ownership and willingness to learn
• Freshers with strong communication skills are welcome