- Provide L2/L3 production support for WebSphere environments.
- Monitor application health and server performance.
- Analyze and resolve incidents within SLA timelines.
- Perform application deployments and server configurations.
- Troubleshoot JVM, memory, performance, and connectivity issues.
- Conduct Root Cause Analysis and implement preventive measures.
- Coordinate with development, infrastructure, and business teams for issue resolution.
- Support production releases, maintenance activities, and change implementations.
- Prepare operational documentation, SOPs, and support reports.
- Participate in on-call support and critical incident management.
📌 Walk-in || WebSphere Production Support Engineer (Navi Mumbai)
🏢 Tata Consultancy Services
📍 Navi Mumbai
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