- Proactively engage with potential customers through various channels including inbound/outbound calls, emails, and chat.
- Conduct thorough needs assessments to understand customer requirements, pain points, and preferences for electric vehicles.
- Effectively communicate product features, benefits, and value propositions, offering tailored solutions that align with customer needs.
- Execute 200-250 outbound calls daily to qualify leads, nurture prospects, and drive sales conversions.
- Manage and maintain a robust sales pipeline, ensuring consistent follow-ups and progression of leads through the sales funnel. o Achieve and exceed daily, weekly, and monthly sales targets and KPIs.
- Ensure an engaging, seamless, and positive customer experience throughout the entire sales lifecycle.
- Handle post-sales support inquiries, addressing customer concerns and providing timely resolutions.
o Actively solicit and gather customer feedback to identify areas for service improvement and enhance overall customer satisfaction. o Build and nurture strong, long-term relationships with customers, fostering loyalty and repeat business.
- Stay updated with industry trends, competitor activities, and product developments to effectively position Oben Electric's offerings.
Preferred candidate profile
- 14 years of experience in Inside Sales / Telesales / B2B Sales / Customer Sales
- Experience in lead generation, outbound calling, follow-ups and lead conversion
- Valuable communication and interpersonal skills
- Comfortable handling sales targets and daily call volumes
- Experience in CRM/lead management tools is preferred