Your Role and Responsibilities:

Key Responsibilities:

- Lead end-to-end supplier catalog enablement and maintenance for hosted, CIF, and PunchOut catalogs across procurement platforms.
- Coordinate with suppliers, Category Managers, Procurement Operations, IT, and master data teams to gather requirements and deliver catalogs on schedule.
- Review and validate catalog content, pricing, item descriptions, classifications, contract alignment, and supplier information for accuracy and compliance.
- Plan and coordinate catalog testing, user acceptance testing, defect resolution, deployment, go-live readiness, and post-launch support.
- Resolve catalog issues such as pricing mismatches, missing content, connectivity failures, search or classification errors, and transaction defects.
- Monitor catalog adoption, accuracy, cycle time, and SLA performance; provide regular updates and insights to stakeholders.
- Maintain implementation trackers, SOPs, governance controls, issue logs, and catalog documentation.
- Guide team members, manage escalations, and drive standardization, process improvement, and automation opportunities.

Required Education:

Bachelor's Degree

Required Technical and Professional Expertise:

Required Qualifications / Experience:





- Bachelor's degree in business, Supply Chain, Procurement, Information Systems, or a related field.
- Typically possesses 4-7 years of experience in catalog management, catalog enablement, eProcurement, supplier enablement, or procurement operations.
- Hands-on experience implementing and maintaining hosted, CIF, and PunchOut catalogs.
- Experience leading catalog projects, coordinating global stakeholders and suppliers, and working in an SLA-driven environment.

Preferred Technical and Professional Experience:

Preferred Skills:

- Strong working knowledge of SAP Ariba, Ariba Network, SAP, Coupa, or comparable eProcurement platforms.
- Understanding of catalog formats, cXML integration, procurement taxonomies, UNSPSC classification, and guided buying.
- Strong data validation, troubleshooting, root-cause analysis, and problem-solving skills.
- Proficiency in Microsoft Excel and operational reporting or analytics tools.
- Excellent stakeholder, supplier, project coordination, and communication skills.
- Ability to coach team members, manage priorities, and support continuous improvement in a global workplace.

Years of Experience:3 - 7

📌 Procurement Operations Specialist (Bengaluru)
🏢 IBM
📍 Bengaluru