Your Role and Responsibilities:

- Develop and deliver ad-hoc and scheduled reports for the Hire-to-Retire (H2R) lifecycle based on business requests, ensuring high-quality, timely outputs.
- Publish and monitor COE-defined workforce KPIs, ensuring accurate tracking of progress, performance trends, and measurable outcomes.
- Manage and triage reporting requests through the ServiceNow portal, evaluating request complexity and:

- Resolving standard requests using existing dashboards
- Developing new reports and analytical models
- Escalating complex requirements to COE with complete documentation and validation

- Engage with stakeholders and requesters to understand business requirements, clarify reporting needs, and translate them into meaningful data solutions.
- Leverage SAP SuccessFactors (SF) Story and Table reporting tools to design scalable, accurate, and insightful reports, demonstrating strong technical proficiency.
- Interpret business queries and perform detailed data analysis, ensuring alignment between business needs and reporting outputs.
- Consolidate, cleanse, and validate transactional HR data to ensure data accuracy, consistency, and readiness for reporting and analytics.
- Assess reporting complexity, standardize outputs, and communicate insights effectively to leaders, HRBPs, and other stakeholders.
- Identify opportunities for process improvement, automation, and reporting optimization, and implement robust and scalable reporting solutions.




- Provide analytical support for key HR and talent strategy initiatives, enabling data-driven decision-making.
- Demonstrate solid functional knowledge across core HR domains, includingHR Operations (HR Ops), Talent Acquisition (TA), Talent Management (TM), Learning & Development (L&D;)
- Continuously enhance expertise in HR analytics, SuccessFactors reporting tools, and workforce analytics practices to improve efficiency, reporting quality, and business impact.

Required Education:

Bachelor's Degree

Preferred Education:

Master's Degree

Required Technical and Professional Expertise:

- Bachelor's degree in business, HR, Statistics, Economics, Data Science, or related field.
- Require experience in workforce analytics, HR reporting, or a similar role.
- Proficiency in data visualization tools (e.g., Power BI, Tableau).
- Experience with HRIS systems.
- Strong analytical, problem-solving, and communication abilities.
- Ability to work independently in a fast-paced, data-driven environment.
- Willingness to work in US shift hours (Night Shift IST).

Preferred Technical and Professional Experience:

- Familiarity with HR metrics and KPIs.
- Exposure to workforce planning or organizational design.
- Understanding of talent supply/demand forecasting models.

What We Offer:

- Competitive compensation and benefits.
- A collaborative work environment with a global team.
- Exposure to strategic HR initiatives and data-driven decision-making.

Years of Experience:10 - 12

📌 Workforce Analyst (Bengaluru)
🏢 IBM
📍 Bengaluru