Job Description: Last Mile Delivery Supervisor / Part Time / Full Time
- Location: Dadar, Mumbai
- Shift: 4:00 AM – 1:00 PM
- Experience: 3+ Years
- Type: Full time / On-Site
Role OverviewLooking for a Last Mile Delivery Supervisor to manage early-morning hub operations, supervise riders, and ensure on-time order fulfillment across Dadar.
- Key ResponsibilitiesDispatch: Manage 4:00 AM sorting, bag scanning, run-sheets, and morning dispatches.
- Rider Management: Oversee rider attendance, shift schedules, onboarding, and payouts.
- SLA & Quality: Maintain high First Time Right (FTR) delivery rates and minimize RTOs.
- Escalations: Resolve field delivery issues and customer complaints promptly.
- Requirements2–6 years in dark store, hub, or last-mile delivery operations.
- Good route knowledge of Dadar and surrounding Mumbai areas.
- Proficient with delivery apps and basic MS Excel reporting.
Contact: Pratiksha
Mobile No / WhatsApp: (phone hidden) / (phone hidden)