JOB DESCRIPTION

Position: Manager

Department : Operations, Sales & Marketing

Salary: ₹15,000 – ₹25,000 per month

Salary Range: Based on experience, skills, and interview performance

Working Days: Monday to Saturday

Weekly Off: Sunday

Location: 305, Capital Tower, Sapna Sangeeta Road

Job Summary:

We are looking for a responsible, proactive, and result-oriented Manager who can independently handle and coordinate the overall Operations, Sales, and Marketing functions of the organization.

The ideal candidate should have strong leadership, team management, communication, problem-solving, and decision-making skills, with the ability to monitor daily activities and ensure smooth business operations.

Key Responsibilities: Operations Management

- Manage and monitor day-to-day business operations.
- Ensure smooth coordination between Sales, Operations, Marketing, and other teams.
- Monitor order processing, delivery, RTO, customer follow-ups, and operational performance.
- Identify operational issues and implement timely solutions.
- Maintain proper records, reports, and daily operational updates.
- Ensure team discipline, productivity, and adherence to company policies.
- Coordinate with vendors, service providers, and other external partners when required.

Sales Management

- Manage and supervise the sales/telecalling team.
- Set daily, weekly, and monthly sales targets.
- Monitor individual and team-wise sales performance.
- Track leads, follow-ups, conversions, orders, and revenue.
- Train and guide team members to improve sales performance.
- Identify performance gaps and take corrective actions.
- Prepare regular sales and performance reports for management.
- Develop strategies to achieve and exceed revenue targets.

Marketing Management

- Coordinate and monitor digital marketing activities.
- Work closely with marketing agencies, influencers, and other marketing partners.
- Monitor leads generated through different marketing channels.
- Track campaign performance, lead quality, and cost efficiency.
- Coordinate content, promotional activities,



influencer collaborations, and product campaigns.
- Suggest new marketing strategies to improve brand awareness and sales.
- Ensure proper coordination between Marketing and Sales teams for effective lead conversion.
- Team ManagementLead, motivate, and manage employees across different departments.
- Conduct regular performance reviews and provide feedback.
- Assist in recruitment, onboarding, training, and development of team members.
- Maintain discipline and ensure professional workplace behaviour.
- Delegate responsibilities effectively and ensure timely completion of tasks.
- Reporting & Management SupportPrepare daily, weekly, and monthly Sales, Operations, and Marketing reports.
- Present key performance updates to senior management.
- Monitor KPIs and take necessary action to improve overall performance.
- Assist management in planning, budgeting, and business growth strategies.
- Maintain confidentiality of company information and business data.

Required Skills

- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Good sales and negotiation skills.
- Strong analytical and problem-solving ability.
- Ability to manage multiple departments and responsibilities.
- Good knowledge of MS Excel, CRM, and basic reporting tools.
- Target-oriented and result-driven approach.
- Ability to work under pressure and meet deadlines.
- Strong decision-making and organizational skills.

Qualification & Experience

- Graduate/MBA preferred.
- 2–5 years of relevant experience in Operations, Sales, Marketing, or Team Management preferred.
- Candidates with robust leadership and management skills may also be considered based on interview performance.
- Compensation ₹15,000 – ₹25,000 per month, depending on the candidate's experience, skills, leadership capabilities, and interview performance.

Ideal Candidate

The ideal candidate should be capable of taking ownership of day-to-day management, leading teams, monitoring business performance, solving operational challenges, and coordinating Sales, Marketing, and Operations to achieve overall company targets.

📌 Operations Manager (Indore)
🏢 Mantraheal
📍 Indore