Client Relationship Executive (Mumbai Suburban)

Client Relationship Executive (Mumbai Suburban)

06 Oct
|
Hire Glocal
|
Mumbai Suburban

06 Oct

Hire Glocal

Mumbai Suburban

Role & responsibilities

Manage the customer journey after property booking until possession/handover.

Coordinate for KYC, documentation, agreement, registration, and possession.

Track customer payment schedules, outstanding payments, receipts, and collections.

Coordinate with Accounts, Legal, Sales, CRM, Projects, and Banks.

Assist customers with home-loan and disbursement-related coordination.

Handle customer queries, complaints, and escalations and ensure timely resolution.

Maintain accurate customer records and updates in CRM/ERP.

Prepare regular MIS and booking/payment status reports.

Ensure timely completion of all post-sales activities and provide a smooth customer experience.

📌 Client Relationship Executive (Mumbai Suburban)
🏢 Hire Glocal
📍 Mumbai Suburban

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