- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Build strong relationships with customers to ensure long-term satisfaction.
- Collaborate with internal teams to resolve complex customer complaints.
- Maintain high product knowledge to effectively support customers.
- Identify opportunities to upsell or cross-sell products or services.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Robust problem-solving skills with attention to detail.
- Proficient in using computer systems and software applications.
- Ability to work collaboratively as part of a team.
- Robust analytical and critical thinking skills.
📌 Customer Service Associate (New Delhi)
🏢 Talent Acquaintance
📍 New Delhi
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