06 Oct
|
Property Solutions India
|
Mumbai
06 Oct
Property Solutions India
Mumbai
Position: Operations Manager (Experience in Commercial / Corporate site is must)
Budget: 10 to 14 LPA
Industry: Facility Management
Job Responsibilities:
- Manage overall facility operations and ensure smooth service delivery across client sites.
- Handle client management, regular reviews, escalations, and ensure high customer satisfaction.
- Manage P&L;, budgeting, cost control, and operational profitability.
- Ensure compliance with statutory requirements, safety standards, audits, and company policies.
- Conduct regular site visits to monitor operations, service quality, manpower, and client requirements.
- Manage manpower planning, team performance, vendor coordination, and operational KPIs.
- Prepare and analyze MIS, dashboards, and operational reports using MS Excel.
- Identify operational gaps and implement corrective and cost-effective solutions.
- Ensure adherence to SLAs, SOPs, and contractual requirements.
- Support business growth, client retention, and new operational requirements.
Candidate Profile:
- 8 to 12+ years of experience in the Facility Management industry.
- Robust experience in operations and client management.
- Hands-on experience in P&L; management and budgeting.
- Good knowledge of statutory compliance and facility management regulations.
- Strong proficiency in MS Excel and MIS reporting.
- Willingness to travel and conduct regular site visits.
- Excellent leadership, communication, and problem-solving skills.
📌 Operations Manager (Mumbai)
🏢 Property Solutions India
📍 Mumbai