- Prepare, review, and finalize background screening reports with accuracy and completeness
- Ensure all data pointssuch as scope and components e.g., employment, education, address, and criminal

checks—are correctly reflected in the report

- Identify and rectify errors, inconsistencies, or gaps in documentation before report submission
- Maintain adherence to client-specific guidelines and service level agreements (SLAs)
- Collaborate with internal teams to resolve verification issues or pending inputs
- Uphold high standards of quality, confidentiality, and compliance in all report-related tasks
- Meet or exceed daily productivity and quality targets without compromising on report integrity
- Use internal tools and MS Office applications (Word, Excel, Outlook) to manage and track report progress




- Ensure timely delivery of reports while managing multiple cases under tight deadlines
- Support continuous improvement initiatives by identifying quality trends and suggesting process

enhancements

Desired Attributes

- Bachelor’s degree or higher in any field
- 1 - 3 years of experience in client servicing, preferably in background screening
- Excellent verbal and written communication skills.
- Ability to multitask and work independently.
- Target oriented and able to meet/exceed targets with quality
- Solid attention to detail and an analytical mindset.
- Knowledge of background screening.
- Time management and ability to multitask.
- Proficient in MS Office applications.

📌 Quality Analyst (Mumbai)
🏢 Medha Techno Solutions
📍 Mumbai