CUSTOMER SUPPORT EXECUTIVE INTERNATIONAL VOICE PROCESS
Jaipur | International Voice Process
Job Location: Jaipur
Process: International Voice Process
Openings: 500+
Freshers & Experienced Candidates Can Apply
Immediate Joiners Preferred
Multiple Process Hiring | MEGA RECRUITMENT DRIVE
We are conducting a MEGA HIRING DRIVE for 500+ Customer Support Executive International Voice Process positions in Jaipur.
We encourage candidates with excellent English communication skills, confidence, a professional attitude, and strong customer-handling abilities to apply.
WE ARE LOOKING FOR
Excellent English Communication = Priority
Candidates should have:
- Very strong English communication skills.
- Excellent verbal communication and conversational skills.
- Clear pronunciation and confident speaking ability.
- Professional and customer-focused personality.
- Strong customer-handling and active-listening skills.
- Good problem-solving ability.
- Basic computer knowledge.
- Ability to handle international customers professionally and patiently.
- Willingness to work in rotational shifts.
- Immediate joiners are highly preferred.
- Freshers with excellent English communication skills can apply.
- Experienced candidates from BPO, Customer Service, Contact
- Centre and International Voice Process backgrounds are welcome.
I
INTERNATIONAL VOICE PROCESS ROLE & RESPONSIBILITIES
- Handle customer interactions through voice calls.
- Handle inbound/outbound customer calls as per process requirements.
- Communicate confidently with US/UK and other international customers.
- Understand customer queries, concerns and requirements.
- Provide accurate and timely resolutions.
- Handle customer complaints and service requests professionally.
- Maintain excellent customer experience throughout every interaction.
- Identify customer issues and coordinate with relevant teams whenever required.
- Maintain accurate customer information and interaction records.
- Follow company SOPs, process guidelines, quality standards and compliance requirements.
- Achieve assigned quality, productivity, TAT and customer-satisfaction targets.
- Manage customer interactions efficiently while maintaining accuracy and professionalism.
- Take complete ownership of customer concerns and ensure proper closure.
- Adapt quickly to new processes, products, systems and technologies.
- Work effectively as part of a customer-focused team.
CANDIDATE PROFILE
We are especially interested in candidates who are:
- Excellent in English Communication
- Confident while speaking with international customers
- Professional and customer-focused
- Comfortable handling customers over calls
- Immediate Joiners
- Comfortable with rotational shifts
- Willing to work from the Jaipur location
- Freshers or Experienced professionals
- Candidates from International BPO / Customer Service / Voice Process backgrounds
- Candidates looking for long-term career growth in the international BPO industry
WORKING DETAILS
Location: Jaipur
Process: International Voice
Working: 5 Days
Week-Off: Rotational
Shifts: Rotational
Customers: International / US / UK
Joining: Immediate Joiners Preferred
WHY JOIN THIS MEGA DRIVE?
500+ Openings
Multiple International Voice Processes
US/UK Customer Exposure
Freshers & Experienced Candidates Welcome
International Customer Service Experience
Growth opportunities Opportunities
Professional Working Environment
Multiple Process Allocations Based on Profile & Communication
Immediate Joining Opportunities
IMMEDIATE JOINERS APPLY NOW!
RELOCATION BENEFITS
Travel Ticket Provided
10 Days Accommodation Provided
10,000 Relocation Support
5 days of work
Relocation benefits are applicable as per process/company eligibility.
If you have excellent English communication skills, confidence, and the ability to handle international customers professionally, this is a great opportunity to start or grow your career in the International BPO / Customer Service Voice Process.
Location: Jaipur
Process: International Voice
Customers: US / UK / International
Openings: 500+
Priority: Immediate Joiners & Excellent English Communication Candidates