Hiring: Application Production Support L2

Experience: 5 to 7 Years
Location: Chennai ( only chennai based profiles )

Work Model: Hybrid

Domain: Banking / BFSI

Notice Period: Immediate to Short Joiners preferred

Role OverviewWe are looking for an experienced Application Production Support / L2 Support Engineer to manage and support critical banking applications in a production setting.

Mandatory Skills

- L2 Application / Production Support
- Linux / Red Hat & Windows Server Support
- ITIL Incident, Problem & Change Management
- Dynatrace / Geneos / AppDynamics Application & Infrastructure Monitoring
- Vulnerability Remediation for Linux & Windows servers
- Shell / Bash Scripting
- Strong troubleshooting & RCA skills
- Production monitoring & incident response
- Strong English communication skills

Good to Have

- Python / PowerShell
- SQL
- ServiceNow
- Jenkins / CI-CD
- Docker & Kubernetes
- Java Middleware / Apache
- 24x7 production support experience

Ideal Candidate: Someone with a strong production/operations mindset, hands-on server support experience, monitoring expertise, and the ability to troubleshoot and resolve critical production issues.

📌 Application production support_5 To 7 years ( mandate ITIL ) (Chennai)
🏢 Kiya.ai
📍 Chennai