Experience: 6+ years of total ServiceNow experience, with at least 3+ years specifically focused on CSDM/CMDB architecture.
• Platform Expertise: Mastery of Flow Designer, Discovery Patterns, and Identification & Reconciliation Engine (IRE).
• Scripting: High proficiency in JavaScript and GlideScript for complex business rules and custom integrations.
• Certifications:
o Certified System Administrator (CSA).
o Certified Implementation Specialist (CIS) ITOM/Discovery/Service Mapping
📌 CSDM (Common service data model) (Kolkata)
🏢 Cloudxtreme
📍 Kolkata
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