- Min. 0-1 years of Customer Support experience or payroll domain knowledge with Commerce graduation
- Valuable communication skills in English both written and verbal
- Investigate and resolve payroll related queries from employees promptly
- Collaborate with the payroll team to address complex issues and discrepancies
- Respond assigned queries with clarity and professionalism within TAT
- Translate payroll jargon into easily understandable language for all employees
- Stay up-to-date on client specifications
- Demonstrate empathy and understanding in every interaction
- Strive to turn every client query into a positive experience
Preferred candidate profile
- B. Com Graduates with excellent communication skills.
- Preferring female candidates.