Responsibilities:
Round the clock monitoring of alerts from monitoring agents
Perform the initial triage of each alert generated from the monitoring tools like PagerDuty, Kibana, Grafana etc.
Monitor Console / Operations Bridge for events, database backups, batch jobs etc
Monitor the alerts like disk failure, server failure, Service not responding and escalate to the appropriate team
Log Ticket and initiate appropriate process based on type of trigger (Event and Incident Management)
Event Management & Incident Management report preparation.
Health Checks monitoring.
Required Skills:
Basic knowledge of AWS or Azure
Linux Administration & Shell scripting
Moderate Knowledge in Grafana and ELK
Working knowledge of Jenkins, Terraform, Puppet & JIRA
Problem-solving attitude
Collaborative team spirit
Positive communication skills required
📌 Cloud Engineer (Kerala)
🏢 Indmax IT Services
📍 Kerala
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