Job Title: Trainee Process Associate AR Caller

Process: International Voice Process

Key Responsibilities:

- To address outstanding or assigned AR through analysis and phone calls by using available resources.
- Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
- To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
- To meet the established SLAs (service level agreements) for production and quality.
- To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
- To utilize the and stay updated with changes done with the P & Ps

To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Qualifications:

Education:

Any criteria as below should be satisfied,

- Arts and Science graduate from 2021 pass outs (B. Com, BBA, BA, B.Sc. - Physics, Chemistry, Mathematics, Statistics, Psychology, BCA, Visual Communication, BHM - All Arts and Life science graduates.
- Post Graduates (MA, M. Com & M.Sc).

Note: B.E, B.Tech, MBA, MCA graduates are not allowed.

Skills:

- Sound analytical skills
- Logical Thinking




- Attention to detail
- Good verbal and written communication skills

Age Criteria: up to 28 years

Interview Process- Only Face to Face Interview

Walk-In Interview

AGS Health, 9th Floor, Western Pearl Building, Survey No. 13, Kondapur, Kothaguda, Hyderabad, Telangana 500084

Timings - 10:00am - 4:00pm

Contact Person - Bhaviri Roja

Rounds of Interview:

1. HR Interview
2. Online Assessment Grammar & Aptitude
3. Versant Test Language Assessment
4. Operational/Technical Interview

Shift Timings:

- 5:30 PM to 2:30 AM (US Shift)
Candidates must be flexible for US shift timings.

Transport: Two-way transport provided as per boundary limits only within 15kms and own transportation is not allowed

Location: 9th Floor, Western Pearl Building, Survey No. 13, Kondapur, Kothaguda, Hyderabad, Telangana 500084

Job Type: Full-time, Regular / Permanent

Benefits:

- Saturday & Sunday fixed weekly offs
- PF, ESI, Gratuity
- Health Insurance
- Performance Bonus
- Competitive remuneration
- Free cab transport

Required Skills:

- Good verbal and written communication skills
- Willingness to work in US shifts
- Robust analytical skills
- Logical thinking

- Radius: Every candidate should stay Within 15km from AGS Health Kondapur, Kothaguda

📌 Walk-in || Mega Walk-In Drive For Fresher Voice Process (Hyderabad)
🏢 AGS Health
📍 Hyderabad