- Participate in design reviews and provide input to the design recommendations
- Incorporate security requirements into design
- Provide daily administration and support of applications within the ITS applications environment
- Create technical documentation and contribute towards requirements design and estimation
- Identify ideas to improve system performance and impact availability while resolving complex technical design issues
- Provide on-going support to business and content teams managing HTML sites
- Troubleshoot complex errors and problems reported by QA, product owners, content owners, and end users while documenting how to resolve issues
- Help with the administration of Active Directory groups, membership of groups, and association of the groups with content and applications
- Collaboratively work with product owners to integrate applications with Deloitte Canada portals and websites
- Provision recent Wikis, Blogs, team sites,
collaboration sites, and publishing sites
- Support application migrations of existing portals and sites
- Prototype pages, sites, and workflows within Solutions Delivery environments
- Configure workflow for Dev, QA, & Production environments
- Participate in deployment & configuration of third-party tools
- Perform system integration testing and analyze / report the results to pertinent teams
- Identify / troubleshoot application code-related issues (provide 3rd level production support / issue resolution)
- Review and provide feedback to the final user documentation
- Adhere to technology disaster recovery procedures
- Participate in and support cross technology process improvement initiatives
- Work with Delivery Support to promote initiatives across Solutions Delivery