- Strong experience in ServiceNow development, configuration and customization.
- Hands-on experience with JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies and Flow Designer.
- Positive knowledge of ITSM modules and ServiceNow integrations (REST/SOAP APIs).
- Experience in troubleshooting, enhancements and production support.
- Good communication and problem-solving skills.
- ServiceNow certification is preferred.