Operations Executive- Sales Support | Life Insurance (Gurugram)

Operations Executive- Sales Support | Life Insurance (Gurugram)

06 Oct
|
Lavya Associates HR Services.
|
Gurugram

06 Oct

Lavya Associates HR Services.

Gurugram

Job Summary

We have an urgent opening for the Position of Operations Executive in Sales Support in Leading Life Insurance Company.

Responsibilities

- To accelerate the customer onboarding pipeline through expert coordination and execution of the Video KYC process for local and NRI clients.
- You will ensure customer KYC and Sales Compliance process is handled with speed, accuracy, and professional excellence to drive timely policy issuance
- Conduct live Video KYC sessions as per regulatory guidelines.
- Support periodic compliance audits and internal reviews.
- Coordinate with Relationship Managers (RMs) for customer scheduling.
- Assist in document collection and pre-screening
- Identify red flags and escalate suspicious cases to Compliance
- Demonstrates high attention to detail with strong accuracy in handling customer cases and operational tasks.
- Possesses explicit and articulate verbal communication skills in English, with the ability to confidently interact with global stakeholders.
- Comfortable working in rotational shifts, including night shifts, to support international time zones and ensure seamless service continuity.

📌 Operations Executive- Sales Support | Life Insurance (Gurugram)
🏢 Lavya Associates HR Services.
📍 Gurugram

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