1. Technical Support to BCs
- Provide technical and operational support to Business Correspondents (BCs) for smooth and effective delivery of banking services.
- Address and coordinate resolution of technical and operational issues faced by BCs.

- BC Identification & Onboarding

- Identify prospective BCs and coordinate the complete onboarding process.
- Ensure proper collection, verification and documentation of BCs as per applicable requirements.
- Coordinate BC off-boarding wherever required.

- MIS & Performance Monitoring

- Prepare and maintain regular MIS related to BC operations and performance.
- Monitor BC performance against defined parameters.
- Support performance evaluation, grading and periodic review of BCs.

- Coordination with Banks

- Coordinate closely with FI Heads of Banks for effective management of BC operations.
- Liaise with banks for BC technical support, onboarding, documentation and off-boarding.
- Follow up with concerned stakeholders for timely resolution of operational issues.

📌 Sr Executive II AM II Banking II BC Operations II Financial Services (Bhopal)
🏢 Common Service Centres (CSC)
📍 Bhopal