- Handle the day-to-day operational desk and ensure smooth execution of transportation operations.
- Coordinate effectively with clients, drivers, vendors, and internal teams to ensure timely service delivery.
- Ensure all duties are updated accurately in the system and monitor duty allotment to the respective drivers/vehicles.
- Monitor the status of ongoing duties and take necessary action to resolve operational issues.
- Check and manage emails regularly and respond to client and internal queries appropriately and on time.
- Coordinate with the concerned teams for any last-minute changes, cancellations, delays, or operational requirements.
- Maintain proper communication and ensure all operational updates are recorded and communicated to the relevant stakeholders.
- Support the team in maintaining service quality, timely duty allocation,
and operational efficiency.
Preferred candidate profile
- Freshers are welcome to apply.
- Candidates with experience in operations, transportation, fleet management, customer service, or coordination will be an added advantage.
- Good communication and coordination skills.
- Basic knowledge of MS Office / Excel and email communication.
- Ability to handle multiple tasks and work effectively in a quick-paced operational environment.
- Should be responsible, proactive, and willing to learn.
- Good problem-solving and follow-up skills.
- Willingness to work in rotational shifts will be an added advantage.