Job Title: Specialist System Engineer - Oracle SBC
Experience: 5-7 Years
Category: Infrastructure / Cloud
Location: Bangalore
Responsibilities
- This profile will be part of Video Conferencing Communication Services [ VCS] part of UCS [ Unified Communication services] BL.
- He/She will be working primarily on Telephony infra managing Oracle ECB, SBC and other integration to it.
- Job Role is to support global infra 24x7 and on call over the weekends.
- Apart from managing the infrastructure he/she will be working on global project deliverables, new site commission/decommissions.
- Very good understanding of Oracle SBC, ECB and administration experience on Voice protocols.
- Troubleshooting skills on Oracle SBC/ ECB
- Basic knowledge of Network and Security platform.
- Strong experience on IP telephony and it's monitoring tools.
- Work experience on Configuration of Oracle SBC / ECB, Wireshark tool, Oracle EOM
- Protocol Knowledge : SIP ,RTP ,TDM, ISDN ,UDP ,TCP ,TLS ,SNMP ,Radius ,LDAP ,DHCP ,DNS and HTTPS
- Expert troubleshooting techniques in networking down to packet level analysis.
- Good understanding on SIP RFC 3261
- DHCP, DNS, Wins, Active Directory knowledge is a must.
- Strong analytical and troubleshooting skills
- Proven ability to operate effectively within a high governance banking environment.
- Candidate must perform consistently with strict adherence to all internal standards for incident management, change management and Problem management.
- Ability to maintain appropriate level of communication on projects/tasks with peers
- Good business understanding and attention to detail and must be able to adapt to agile way of work.
- Ability to promote cooperation and recognition of contributions to collective efforts
- Should be versatile to work in shifts