Job Summary

Department: Operations

Openings: 03

Qualification: Bachelors/Masters degree in Hospital Administration, Healthcare Management, or a related field.

Experience: 5-10 years of relevant experience in hospital operations, preferably with significant experience in IP Operations.

Required Skills

- Robust knowledge of hospital IP operations
- Patient flow and bed management
- Team leadership and people management
- Good communication and coordination skills
- Problem-solving and decision-making abilities
- Knowledge of hospital SOPs and NABH standards
- Patient service and grievance handling
- Good reporting and analytical skills
- Ability to work under pressure and manage multiple priorities

Key Responsibilities

- Manage day-to-day IP operations, including admission, transfer, discharge, and bed allocation processes.
- Monitor and improve patient flow and bed occupancy to ensure efficient utilization of hospital resources.
- Coordinate with Doctors, Nursing, Billing, Insurance/TPA, Pharmacy, Diagnostics, Housekeeping, and other departments for smooth patient services.
- Ensure timely completion of admission and discharge procedures.
- Monitor patient and attendant concerns and coordinate with relevant departments for prompt resolution.




- Supervise and guide the IP Operations team and ensure effective manpower utilization.
- Monitor discharge turnaround time (TAT) and identify areas for operational improvement.
- Ensure compliance with hospital SOPs, policies, quality standards, and NABH requirements.
- Coordinate with clinical departments regarding patient transfers, room/bed requirements, and operational issues.
- Monitor daily IP operational reports, occupancy, admissions, discharges, transfers, and other key performance indicators.
- Handle escalated patient/attendant concerns and ensure appropriate resolution.
- Conduct regular team meetings, training, and performance reviews.
- Identify operational gaps and implement corrective and preventive actions.
- Maintain effective communication with HODs and hospital management regarding IP operational activities.
- Support audits, quality initiatives, accreditation requirements, and hospital process improvements.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Asst. Manager/Deputy Manager/Manager (Tirupati)
🏢 AMARA HOSPITAL
📍 Tirupati