JOB DESCRIPTION
Respond to customer enquiries and requests received via Different channels to address and resolve issues.
Ability to empathize with customers and understand their needs.
Investigate and resolve customer complaints or issues promptly and professionally.
Coordinate with other departments to fulfil customer requests or address concerns.
Provide accurate and comprehensive information to customers, ensuring their queries are addressed satisfactorily.
Follow established procedures, guidelines, and scripts to maintain consistency in customer interactions.
Looking for immediate joiner
only candidate with 1 year international voice experience
Minimum 1 year Experience relevant
📌 Customer Service Executive Noida (India)
🏢 NLB Services
📍 India
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